Privacy Policy
WildCard Backup Privacy Policy
1. Overview
WildCard Backup is a local-first media backup app for photographers, videographers, content creators, and anyone managing files across SD cards, folders, external drives, backup drives, and archive drives.
Your media files are copied between the folders and drives you choose. WildCard Backup does not upload your photos, videos, or other media files to WildCard Backup servers for backup, organisation, cleaning, or archiving.
2. Information We Collect
WildCard Backup stores and processes the following information on your device to provide app functionality. This information is not sent to WildCard Backup servers:
- App settings and preferences, such as drive labels and backup options.
- Drive, folder, and archive configuration that you add in the app.
- File metadata needed for backup and organisation, such as file names, paths, sizes, timestamps, and media metadata.
- Purchase status for the WildCard Backup Pro upgrade, where applicable.
WildCard Backup does not display advertising and does not include advertising, analytics, or tracking SDKs. It does not use advertising identifiers.
3. How We Use Information
We use information to:
- Copy files from source locations to backup locations you choose.
- Organise backed-up media into folders when you enable metadata organisation.
- Clean source folders or drives when you request it.
- Move selected files from backup locations to archive locations.
- Save app settings, preferences, and drive labels.
- Process the Pro upgrade purchase and restore purchases.
4. Local-First Media Handling
WildCard Backup is designed so your media files stay on your devices and storage locations. Backup, cleaning, and archive operations happen locally between the folders and drives you select.
The app uses network access only for app store purchases and when you choose to open a link, such as the bug report form on this website. Neither requires uploading your media files.
5. Third-Party Services
WildCard Backup relies on the following platform services, which process information according to their own privacy policies:
- Apple App Store and Google Play: app distribution, the Pro upgrade purchase, and purchase restoration.
- Platform diagnostics: if you have opted in through your device settings, Apple or Google may share anonymous crash reports with developers. WildCard Backup does not collect these itself.
6. Information Sharing
We do not sell your personal information. We do not share your media files or app data with advertisers or other third parties.
If you contact us or submit a bug report, we use the details you provide only to respond and to fix issues.
7. Data Storage and Retention
App settings, drive configuration, and local metadata are stored on your device unless your operating system or chosen storage provider syncs that data elsewhere. You can remove local app data by deleting app settings, removing configured drives where supported, or uninstalling the app.
Apple and Google may retain purchase and diagnostic information according to their own retention policies.
8. Your Choices
- You choose which folders and drives WildCard Backup can access.
- You can remove configured drives or folders in the app.
- You can use device settings to manage app permissions and crash report sharing.
9. Children’s Privacy
WildCard Backup is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Users
If you use WildCard Backup outside Australia, your information may be processed in your country, Australia, or locations where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy as the app changes. Updated versions will be posted at https://wildcardbackup.com/privacy and may also be shown in the app.
12. Contact
For privacy questions, visit https://wildcardbackup.com/support.